Legal
Refund & Cancellation Policy
Effective: August 20, 2026
This Refund & Cancellation Policy explains how subscriptions to N10CT LIFE are canceled and refunded. It supplements our Terms of Service. By subscribing, you agree to this policy.
1. 7-day money-back guarantee
If you are not satisfied with your subscription, you may request a full refund within 7 calendar days of your initial purchase. The refund covers the first payment of a new subscription only. After 7 days, payments are non-refundable.
2. Cancel anytime
You can cancel your subscription at any time. Cancellation turns off auto-renewal, so you keep access until the end of the current billing period, then it ends naturally โ no further charges are made.
3. Renewals and partial periods
Subscriptions renew automatically unless canceled. We do not provide prorated refunds for unused time within a billing period once the 7-day guarantee window has passed. To avoid future charges, cancel before your next renewal date.
4. Annual plans
The 7-day money-back guarantee applies to the first payment of an annual plan. Once that window passes, annual subscriptions are non-refundable, though you retain access through the end of the paid year.
5. How to cancel or request a refund
To cancel: use the cancel option in your payment account or contact us through the in-app Settings page. To request a 7-day refund: contact us through the in-app Settings page within 7 days of your initial purchase, including your account email and the receipt.
6. Chargebacks and fraud
Initiating a chargeback for a valid payment may result in suspension of your account. We may dispute chargebacks we believe to be erroneous or fraudulent.
7. Changes to this policy
We may update this policy from time to time. We will note the new effective date; continued use after a change means you accept the updated policy.
N10CT LIFE ยท Built for people who do the work.